Payment Billing Terms

This Payment & Billing Terms page explains how payments, billing information, taxes, order verification, cancellations, and refunds are handled when you place an order on the Haverel website.

Please review the information below before completing your purchase.

Accepted Payment Methods 

Haverel accepts secure payment methods available at checkout.

Accepted Payment Options May Include

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal Wallet
• Apple Pay
• Google Pay
• Shop Pay
• Shop Pay Installments

Available payment methods may vary depending on your device, browser, location, payment provider availability, and checkout settings.

All transactions on the Haverel website are processed in United States Dollars (USD).

When Payment Is Charged

Your payment is authorized and charged when you place your order at checkout.

After your payment is successfully completed, you will receive an order confirmation email with your order details.

If payment authorization fails, your order may not be completed. Please check your payment information or contact your card issuer or payment provider for assistance.

Order Confirmation

After checkout, Haverel will send an order confirmation email to the email address provided at checkout.

Please review your order confirmation carefully.

If you notice an issue with your shipping address, contact information, product selection, or billing details, please contact us as soon as possible at:

support@haverel.com

Address changes or order changes cannot be guaranteed once an order enters processing, packing, production, or shipping preparation.

Billing Information

Customers are responsible for providing accurate and complete billing information at checkout.

Billing Information May Include

• Name

• Billing address

• Email address

• Phone number

• Payment information

• Any other information required by the payment provider

If billing information is incorrect, incomplete, or cannot be verified, your order may be delayed or placed on hold while we contact you for clarification.

Invoice and Receipt Requests

Your order confirmation email may serve as your purchase receipt.

If you need a formal invoice or additional billing documentation, please contact us at:

support@haverel.com

Please include your order number and the billing name used at checkout so we can assist you more efficiently.

Payment Security

Haverel uses secure checkout technology and trusted third-party payment providers to process payments.

For security reasons, we may not be able to view or modify full payment card details after an order has been placed.

Taxes and Final Checkout Price

All product prices are displayed in U.S. dollars unless otherwise stated.

Haverel provides clear final checkout pricing for U.S. customers.

The price shown at checkout is the final price you pay for your order, including applicable discounts, taxes, and shipping charges shown before payment confirmation.

Haverel does not add hidden fees after checkout.

For orders shipped within the contiguous United States, customers are not required to pay additional import duties upon delivery.

Pricing Accuracy

Haverel makes reasonable efforts to display accurate pricing, product information, promotions, and availability.

Occasional errors may occur due to technical issues, typographical mistakes, system updates, or inventory changes.

If a product is listed at an incorrect price or contains a clear listing error, Haverel will notify you before shipping.

In that case, you may choose to:

• Confirm the order with the corrected information

• Cancel the affected item or order for a full refund

If we cannot reach you within a reasonable time, we may cancel the affected item or order and issue a refund to the original payment method.

Standard Order Verification

To help ensure transaction security, all orders may go through a standard automated verification process.

If additional verification is required, our team will contact you using the email address or phone number provided at checkout.

This process helps protect customers from unauthorized transactions and helps us keep checkout secure.

Payment Declines

If your payment is declined, please check that your payment details are correct.

Please Review

• Card number

• Billing address

• Expiration date

• Security code

• Available funds

• Payment provider account status

You may also contact your bank, card issuer, or payment provider for additional information.

Haverel does not control payment approval decisions made by banks, card issuers, PayPal, Shop Pay, Google Pay, or other third-party payment providers.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at:

support@haverel.com

Cancellation Eligibility

Orders may be eligible for cancellation if they have not entered:

• Processing

• Packing

• Production

• Dispatch

• Shipping preparation

Once an order has entered processing, packing, production, dispatch, or shipping preparation, cancellation may no longer be possible.

After an order has shipped, it cannot be canceled directly. You may request a return after delivery under our Refund Policy if the item is eligible.

Refund Method

Approved refunds are issued to the original payment method used at checkout.

Refund timing may vary depending on your bank, card issuer, PayPal, Shop Pay, Google Pay, or other payment provider.

For more details about returns, damaged items, refused deliveries, and refund eligibility, please review our Refund Policy.

Business and Contact Information

U.S. Logistics & Return Center

Some Haverel orders may ship from or be processed through our U.S. logistics partner.

Haverel also uses the following authorized U.S. return center for approved returns:

Haverel Returns
13052 Jurupa Ave
Fontana, CA 92337
United States

This location supports fulfillment, logistics, and approved return processing.

For billing, payment, refund, or order-related questions, please contact:

support@haverel.com

We typically respond within 24–48 hours.

Last Updated

June 2026